BlackBerry recently rolled out an OS 10.1 maintenance release to help you “keep moving”. Unfortunately, the update seems to have users moving backwards with a flaw in the SMS application.
Many users are reporting that after the update, all of their SMS messages disappeared. Others have reported that they can see messages, but when viewing the message thread it shows no history. While others have even reported no SMS functionality at all.
Each user seems to have a different degree of severity in the issue. On my end, the messages were just erased, but SMS functionality still exists. However, attempting a restore does not make the pre-existing messages reappear.
It’s certainly an interesting issue. We’ve reached out the BlackBerry for an official statement on the matter, but have yet to hear anything as of this writing. If you’re experiencing issues like this sound off in the comments with what you’re experiencing.
Thanks everyone who contacted us!