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Author Topic: torch 9810 trackpad issue
danishmemo-
n
N4BB Beginner
Posts: 20
Post torch 9810 trackpad issue
on: January 13, 2012, 16:16

im currently using torch 9810 with os 7.1.0.190..earlier i was using torch 9800..while compared with my old torch, the trackpad is very very slow and get lags in between..i kept the sensitivity to 100 now..than also its not dat much fast and responsive..plz provide me a good solution mr lucas atkins
Lucas-
Atkins
Moderator
Posts: 134
Post Re: torch 9810 trackpad issue
on: January 15, 2012, 14:31

Have you tried many battery pulls? Also, you’ve set the responsiveness for the trackpad to be as high as possible?
danishmemo-
n
N4BB Beginner
Posts: 20
Post Re: torch 9810 trackpad issue
on: January 15, 2012, 14:34

ye i have done battery pulls udated softwarre verrsion ..but nothing worked..yaa i hv kept the tracpad sensitivity to 100 dats maximum..bcoz at 80 and 90s..its very slow..
Lucas-
Atkins
Moderator
Posts: 134
Post Re: torch 9810 trackpad issue
on: January 15, 2012, 14:38

Did you have this problem when you first got the device? Or, did it start happening once you changed the OS?
danishmemo-
n
N4BB Beginner
Posts: 20
Post Re: torch 9810 trackpad issue
on: January 15, 2012, 14:42

actually i bought this cell phone for my DAD..he was using it frm last 3 mnths.but nw he gave it to me.and than i came to knw abt this..bcoz i earlier used the torch 9800 and in dat the trackpad was damn responsive..on my torch 9800 ikept the trackpad sensitivity to 80..

danishmemo-
n
N4BB Beginner
Posts: 20
Post Re: torch 9810 trackpad issue
on: January 15, 2012, 14:47

it was my dads 1st blackberrry phone so he didnt came to knw abt the trackpad..
Lucas-
Atkins
Moderator
Posts: 134
Post Re: torch 9810 trackpad issue
on: January 15, 2012, 17:04

Interesting…did you buy it from a carrier? Maybe you can use the manufacturer’s 1yr warranty to get it replaced. I’ve not heard of an issue like this before. I’ll ask around to see if anyone else has experienced such problems and let you know what I find.
danishmemo-
n
N4BB Beginner
Posts: 20
Post Re: torch 9810 trackpad issue
on: January 16, 2012, 06:09

ok thanx for the support man…i”ll go to the service centre..and will give u further updates..but my problem is they take atleast 10 to 15 days for all this procedure..and i cant wait..dats the reason..
danishmemo-
n
N4BB Beginner
Posts: 20
Post Re: torch 9810 trackpad issue
on: January 16, 2012, 06:10

no i didnt buy from a carrier…i stay in india-Bombay and here blackberry gives 18months official warranty dats from Redington..
Lucas-
Atkins
Moderator
Posts: 134
Post Re: torch 9810 trackpad issue
on: January 16, 2012, 22:40

Has it been passed the 18months? It might be in your best interest to do an exchange from Redington.
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