Update: We’ve received an update from RIM on the subject: “A limited number of customers have reported an issue where their device does not power on. We are actively working on a software update to resolve this issue.”
We’ve received word from one of our Verizon Wireless connects who says they’ve reported many BlackBerry 7 hardware failure issues to Research In Motion. Across the board, users have been calling into their tech support centers complaining that their Bold 9930 or Torch 9850 has literally died. Our source says RIM should soon be supplying a known issues report.
We’ve heard others have had issues with their GSM twins too, the Bold 9900 and Torch 9860. Basically, the devices brick themselves to death with only the red LED light to blink on and off. The devices won’t even properly connect to Desktop Manager in attempt to reload the OS.
We haven’t been told what the issue at hand may be, but all the devices RIM is supplying Verizon have a different sticker setup and are of course from a different production. The new stock of devices should have fixed the problem. Have you had any issues with your BlackBerry 7 device? RIM offers a 1yr warranty replacement. If so, you may want to go to your carrier and get it replaced. Let us know in the comments if you’ve experienced an issue like this.
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I had that happen to my Bold 9900 one day, it just blanked and would blink red. After trying to reload the OS with the usual AppLoader method, it eventually took and I saved it after 5 hours and trying on 3 different computers.
here, torch 9860, buy at saturday, bricked yesterday… lucky me, the people in my carrier checked the phone and make a replacement inmediatly. I’m worried because surely both phones are from the same batch :/
i forgot, the mine was more than bricked. not even red light at boot.
It i am on my second verizon 9930, and its crashing too. I have video of my frist bricking with a java error. Why is rim punishing their dwindling fanbase? QNX now
Have had similar problems with my 9700—a battery pull brings it back to life.
.off topic but, ever since the upgrade to OS6, i;ve had constant memory and battery issues..Yes, QNX can’t get here soon enough for me
Had this happen to my Telus 9900 almost 2 weeks ago. Unsalvageable using app loader/ jl_cmder etc. had to send it away and I’m still waiting for my replacement.
Hello, I bought the phone bb9900 2 days ago. And the phone is always in itself reboot. help what to do?
Same here I got my 9860 in Nov and it bricked on Sat (1/21). A replacement is being sent by AT&T. I hope BB has found the fix.
In the second day in use. Mi bb 9860, no turn.
only red led
no desktop manager conected.
0% the operativity
Any solution for this bug?
myphone kkeeps flashing red about every 10, 15 seconds & wont turn on :’ (
my bb phone is show red light