Sure, blame the batteries. Even Samsung blames the batteries. But it turns out; it is not that simple. Yes, the battery was the reason why the Samsung Galaxy Note 7 exploded, but there is a deeper explanation. For those that have been living under a rock, Samsung had to recall the entire Galaxy Note 7 line after phones overheated and caught fire. Now, after months of investigating, and everyone speculating, Samsung has a clear answer to the problem.
What was the problem?
Samsung had two recalls of the Note 7. The first time Samsung recalled Note 7 devices, the company said they will use a different battery.
So, the problem with the first battery was a design flaw. Samsung pushed for leaner and slim design. As a result, the external casing of the battery was too small to fit the components inside. Because the casing was too small, the design caused short-circuits and ignited. Samsung recalled several Galaxy Note 7 phones with the battery problem. And the Korean company used a different battery. The second battery came from a different
Samsung recalled several Galaxy Note 7 phones with the battery problem. And the Korean company used a different battery. The second battery came from a different supplier and didn’t have the design the flaw. However, in a rush to pump out a significant number of batteries for replacement, the supplier had a manufacturing defect. The result was the same, short-circuit and ignition.
What is next?
The press conference marked the start of a campaign by Samsung to rebuild the credibility and image of the company. That will end up with the launch of the new Galaxy S8 flagship phone. Samsung will also release a new Note later in the year. Samsung’s mobile chief said it was the worst stretch he had in the company, a career spanning 33 years.The Galaxy Note 7 investigation involved 700 staff members. They tested 200,000
The Galaxy Note 7 research involved 700 staff members. They tested 200,000 phones and 30,000 more batteries. Three outside firms validated the findings.
To make sure that the next flagship phone won’t suffer from the same malfunction, Samsung said the company added more steps to the testing processes. The company will also form a battery advisory board to make sure mistakes like this one are avoided.In the end, Samsung said that the design of the Note 7 was not unreasonable. Yes, it was demanding on the battery suppliers, but it was not the reason for the malfunction. Battery B could have worked, but the supplier tried to increase the production after the Battery A malfunction quickly.
In the end, Samsung said that the design of the Note 7 was not unreasonable. Yes, it was demanding on the battery suppliers, but it was not the reason for the malfunction. Battery B could have worked, but the supplier tried to increase the production after the Battery A failure quickly.
How Note 7 affects Galaxy S8?
Due to the increased security, it is now almost certain that the S8 will be pushed away from the Mobile World Congress. In the past three years, Samsung used the MWC to present the new flagship phone from the Galaxy S line. This year, things are different.With the new
With the new eight-step safety check, the S8 will be pushed at least a few weeks later. As previously rumored, Samsung will make the presentation by the end of March. And the company will officially release the phone in the middle of April.