Last month’s BBM update brought along with it a much requested feature to BBM Channels: the ability to have more than one administrator. Today, that feature has officially gone live through the BBM Channel Portal online. Setting up a new administrator is fairly easy, and this ability should help brands and other companies post more when the original BBM Channel creator is unavailable.

  • Create/sign in to your BBM Channel through the online portal with your BlackBerry ID
  • Select the Channel you wish to give access to
  • In the top right side, you’ll see three icons (a profile silhouette for administrators, a gear for settings/options, and a trash can to delete the channel). Select the Administrators icon.
  • Fill out the admin’s information and submit.

We gave this new setting a try and it works fairly well, but if you have any problems adding an admin the first time, give it a couple of attempts and it should work. We’re excited to see an uptick in Channel activity thanks to this update. Hopefully more brands and users alike will be able to take full advantage of having multiple administrators handling their content.