BlackBerry Link Not Recognizing Your Z10? Try This

BlackBerry Link Not Recognizing Your Z10? Try This

Lately I have been hearing people complaining about BlackBerry Link not being able to connect to the Z10. One of our friends did a little research and sent us this work around. Please remember there are multiple issues and this might work for some and not for others. So scroll down and read Harold’s step by step.

So first you open the  device manager, as shown in the first pic.
With the device manager open, scroll down to network adapter section.
In my case there was an additional item “Blackberry #3″ or something similar.  Doesn’t matter what the name was, the important part is it had an exclamation point on it because the driver wasn’t valid.  Look for any blackberry related driver with an exclamation through it.
The BlackBerry forums suggested rolling back the driver, but that wasn’t an available option for me, as it was grayed out.
I tried to “update driver” but it said the driver was the most current.
Finally I removed the driver.  I rebooted the computer, then opened up device manager.  It showed what you see now, with no issues.
I then connected my Z10 and it worked :)
There you have it. Please let us know if it works for you in the comments.
Thanks Harold


Click to add a comment

Be the First to Comment!



BlackBerry has always been a passion of mine. I want to bring fair and balanced news and opinions to all of our awesome readers!

More in Guide

Network servers in a data center. Swallow depth of Field

Ways to Ensure 100% Server Uptime for your Web Business

Lucas AtkinsJul 28, 2015

BlackBerry’s Picture Password Stops New Hacking Tactic

Syed ShaishadJul 10, 2015

How to Make an N4BB Web Launcher on BlackBerry 10

Lucas AtkinsMay 8, 2015

How to Use a VPN on BlackBerry 10

Lucas AtkinsMay 7, 2015

Here’s What’s New in BlackBerry OS 10.3.2

Lucas AtkinsMar 24, 2015

BlackBerry Lists How to Get BBM Custom PINs

Lucas AtkinsMar 2, 2015

How to Customize Notifications on BlackBerry OS 10.3.1

Ayesha IfteqarFeb 25, 2015

Can’t Find Netflix or Instagram for BlackBerry 10? We’re Here to Help

Niko GiannopoulosFeb 24, 2015

Here’s How BlackBerry’s Security Works

Lucas AtkinsFeb 3, 2015