BlackBerry announced today that customers and partners from around the world are enhancing the value of BES12, a cross-platform EMM solution by BlackBerry®, by adopting BES Monitoring solutions available from BlackBerry. BES12 provides expanded, cross-platform EMM capabilities that can manage any mobile deployment model such as BYOD, COPE and COBO, and is built on BlackBerry’s trusted and secure network.
BES Monitoring solutions from ISV partners – GSX Monitor and Analyzer for BlackBerry and ISEC7 EMM Advanced Service Monitoring for BlackBerry – give customers the ability to access real-time monitoring, automated trend reporting and availability forecasting of BES12, allowing issues to be identified immediately. In addition, the ability to monitor BES12 allows customers to prevent downtime and critical impact to mobile infrastructure, and contributes to a high-level of end-user satisfaction.
“An important advantage of our partnerships with GSX and ISEC7 is our ability to provide BES monitoring solutions directly to our customers as part of our expanded enterprise solutions portfolio,” said Billy Ho, Executive Vice President, Enterprise Products and Value Added Solutions, BlackBerry. “Both GSX Monitor and Analyzer for BlackBerry and ISEC7 EMM Advanced Service Monitoring for BlackBerry complement our BES12 architecture and provides our enterprise customers with the level of control and management that they are seeking.”
GSX Monitor and Analyzer for BlackBerry:
GSX Monitor and Analyzer is a completely agentless, intuitive monitoring and reporting solution that enables administrators and IT managers to monitor the performance and availability of BES12 from a user perspective. GSX Monitor and Analyzer provides real-time monitoring from a single user interface, and troubleshoots the entire messaging and collaboration infrastructure connected to the BlackBerry environment. This solution provides extensive reporting features, automated trend reports as well as forecasting on availability, performance and usage of the infrastructure. GSX customers and partners such as NovaLink, Inergex and Arrow Communications count on GSX Monitor and Anlayzer to complement their BES12 deployment. Here is what NovaLink had to say about their partnership with GSX and the value of BES12:
“The ability to manage BlackBerry smartphones, iPhones and Androids is a business requirement for most of our clients. With BES12, we are able to meet those needs, bringing out the best in each mobile operating system. Every day, we hear of information falling into the wrong hands, so security is a top priority. BES12 and BBM Protected ensure that personal data is always protected, even if it gets into the wrong hands. It is important that the systems running the mobile communications are monitored as well. With the use of GSX Monitor and Analyzer, we can manage the infrastructure of the whole chain, the mail server and the database.” – Zekeria Oezdemir, Head of Technology at NovaLink.
ISEC7 EMM Advanced Service Monitoring for BlackBerry:
ISEC7 EMM Advanced Service Monitoring for BlackBerry is a web-based monitoring and management platform which allows IT administrators to view real-time information about the entire mobile infrastructure, as well as perform duties in order to meet the on-going demands of mobile device users. ISEC7 EMM ASM facilitates the use of very complex infrastructures and delivers all relevant information to keep business processes running smoothly and keep costs under control. Customers such as the Munich Airport, Vodafone, Dascher and BNP Paribus trust in ISEC7 EMM ASM for BES monitoring. Here’s what Munich Airport had to say about ISEC7’s EMM ASM and their BlackBerry solution:
“For us, the BlackBerry solution and ISEC7 EMM ASM are the ideal combination of communications and management. The components of the BES infrastructure as well as ISEC7’s EMM ASM fulfill our high demands regarding security and reliability; ensure efficient communications between our mobile staff and excellent administration. With ISEC7 we have found a competent partner who supports us professionally in all matters regarding our BlackBerry solution.” – The Munich Airport.
For more information on BES12, visit: www.BlackBerry.com/bes12. For additional information on BES Monitoring Solutions, please visit: http://ca.blackberry.com/enterprise/products/app-ecosystem.html.