BlackBerrys in the hand of law enforcement is a regular occurrence. We’ve seen various police and federal agencies utilizing BlackBerry devices throughout their departments.

Though, just how exactly do they use their BlackBerry devices? Canada’s Blue Line Magazine has detailed this for us:

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The teams prioritize most of their day to day efforts on preventing crime. Risk focused enforcement is still a critically important part of their public safety tool kit but it’s not their first choice, nor their last resort. We know we can’t enforce our way out of the problems we face. That is why the neighbourhood teams increasingly attempt to appropriately address public safety risk issues through non judicial channels by using local community partnerships and pre/post charge diversion programs and other innovative local community partnerships like the multi-agency “hub” service delivery program in the Rexdale neighbourhood of 23 Division.

The social media training and agency issued BlackBerry smart phones allow the neighbourhood officer teams to better communicate and coordinate their activities within the team, with other divisional officers and amongst all the neighbourhood teams across the city. The BlackBerry phones allow them to access support from supervisors and other TPS units while still remaining on their neighbourhood beats.

The neighbourhood teams can surf the World Wide Web on their BlackBerry phones to access real time open source social media information about local events, provide crime prevention information to local neighbourhood stakeholders and/or participate in problem solving partnerships on line with local community members using Twitter, Facebook, Instagram, Foursquare, LinkedIn, etc.

In a city as diverse and as interconnected as Toronto, some neighbourhood issues are impacted by global events which require neighbourhood officers to have broader networks and more effective information sharing with communities of interest across the city, province, country and even around the world. Tech enabled, social media savvy neighbourhood officers are able to create a positive presence felt in both the real and virtual world!

It’s great to see an additional way BlackBerry devices can be used to keep communities safe. The magazine also gives focus to BlackBerry in another article titled “Smartphones go to work” and details the role of BlackBerry in business.

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