The past two weeks has been pretty chaotic for me with my new born baby girl. Throughout the whole thing I must have dropped my BlackBerry Bold 9900 over a dozen times. After a fresh OS install, I realized some of my keyboard keys were not working properly. I did the entire wipe and reload method and still nothing was corrected.
Then I remembered that there is a much simpler way to check on problems with your device. You can run your BlackBerry in “safe mode” just how you would run a damaged Windows PC. Once you reach safe mode you can test the device and see if any of the issues are still there.
To enter Safe Mode follow these steps:
- Remove Battery
- Insert battery
- While the phone powers up HOLD DOWN THE BACK Button
- The device will now power on prompting you to continue in safe mode or reset
- Click ‘Ok’ and now you are in “Safe Mode”