NVIDIA announced today a voluntary recall of its SHIELD 8-inch tablets that were sold between July 2014 and July 2015, which the company will replace. NVIDIA has determined that the battery in these tablets can overheat, posing a fire hazard. The recall does not affect any other NVIDIA products.
NVIDIA is asking customers to visit www.nvidia.com/support/tabletrecall for information on how to obtain a replacement device. NVIDIA is also asking consumers to stop using the recalled tablet, except as needed to participate in the recall and back up data. Consumers will receive a replacement tablet after registering to participate in the recall.
NVIDIA is coordinating with appropriate governmental agencies to ensure that the recall follows established industry practices.
It’s easy to check to see if your tablet is affected by going to the Settings menu, clicking “About tablet,” then “Status,” and looking at the “Battery” section. If you see “B01,” you can continue using the Shield as normal. If you see “Y01,” though, your tablet is at risk of overheating and you should arrange a replacement immediately.