Although reading from a teleprompter, RIM’s Co-CEO and founder, Mike Lazaridis, made an apology video. He discussed that they are working around the clock to restore service. He cannot give an estimated time for full restoration, but that services are beginning to trickle back to near perfect. How do you take Mike’s apology? Well accepted, or just your typical damage control? Let us know how you react to outages in our poll. Check out the video below and sound off in the comments.